I collect and keep some personal information from my clients. The purpose of this is to record who I am seeing and ensure that I am practicing effectively and able to communicate with clients as necessary for our work. I keep: our contract, brief notes of our sessions, your contact details (name, address, telephone number (s), email addresses, video communication address (Skype, Zoom etc.), relevant emails and texts as recommended by professional bodies and insurers.
I take the following measures to ensure your information is stored securely:
Paper documents are kept in a locked filing cabinet.
The therapy contract signed at the beginning of our work is stored separately to session notes.
Session notes do not contain any information that would identify you or others you discuss in person
Email/video addresses, mobile numbers, emails and texts are kept on password protected devices only.
When information is no longer required it is deleted or shredded.
Paper records are kept for 7 years after the therapy has ended in accordance with professional and insurance guidelines.
There are limits to the protection of private information where disclosure is legally mandated and/or concerns child protection and significant risk of harm.
You are entitled to have access to the personal data that I hold about you via a subject access request . I will respond to your request within one calendar month .
In the unlikely event of a personal data breach I will inform you as soon as possible, record it and report it within 72 hours to the relevant supervisory authority.
See the Information Commissioner’s website https://ico.org.uk for further information about data protection legislation.